Rihla
Support
Rihla is made by one person, so support is a direct line. Write in English or Arabic — both are read.
The same address as in the privacy policy. It is the only support channel.
Common reasons to write
- A visit would not verify
- Tell me the site name and roughly where you were standing. GPS accuracy varies, and a verification radius that is wrong in the field is something worth fixing in the data.
- Something in a story is wrong
- Historical corrections are welcome, especially with a source. Local memory that contradicts the record is welcome too — it belongs in a different layer, not in the bin.
- A place is missing
- Name it, and where it is. The atlas grows from exactly these messages.
- A privacy question or request
- Anything about what the app handles, or a request about your data. What the app collects — and what it cannot look up, because it is anonymous — is set out in the policy.
Helpful things to include
- Your device and its Android version
- The app version, shown on the Profile screen
- The place or story involved, by name
- What you expected, and what happened instead