Rihla
Delete your data
Almost everything Rihla knows about you is on your own phone, and you can erase all of it in a few seconds without asking anyone. Accounts are optional; if you made one, deleting it takes an email.
If you created an account
Signing in is optional and most people never do it. If you did, your account holds your email address and a profile record with a user id, an optional display name and a language preference — and any visits you verified while signed in carry that user id. You can delete all of that from inside the app:
- Open Rihla and go to Profile → Settings.
- Under Account, tap Delete account and confirm. Your account and its profile record are deleted, any visit you saved while signed in stops being linked to you, and you are signed out.
- If it does not work — no connection, or anything else — email the address below from the address you signed up with, and it will be done for you.
Deleting the account does not touch your progress, because your progress was never in the account — it is on your device. Use the steps below if you want that gone too.
Delete everything stored on your device
Your discoveries, language choice, optional display name, tokens, story unlocks, streak, mission progress, downloaded country packs and the short local visit history (the only place Rihla keeps coordinates) are all stored on the device. Either of these removes all of it:
- Uninstall Rihla. Uninstalling deletes the app’s storage with it.
- Or, to keep the app: open Android Settings → Apps → Rihla → Storage → Clear storage.
Both are irreversible, and neither needs our involvement. Progress is never backed up to a server — not even to an account — so a cleared or uninstalled app starts from zero.
What deletion does not reach
We would rather say this plainly than let you assume otherwise. The following is not linked to your identity and cannot be found or removed on request:
- Visit records created while you were signed out. They hold a site identifier and nothing else — no coordinates, no device id, nothing that points back to you — so there is no way to identify which ones were yours.
- Visit records themselves. Deleting your account strips your id from them, so what remains is a bare site identifier — the same anonymous record a signed-out visit leaves. The row stays; the link to you does not.
- Firebase Analytics events and Crashlytics crash reports. These are keyed to an installation, not to you. Clearing the app’s storage or reinstalling starts a new one; you can also reset the identifiers in your device’s privacy settings.
- Advertising data held by Google from ads you chose to watch. That is Google’s to hold and delete — reset or delete your Advertising ID in your device settings, or use Google’s own privacy controls.
The full detail of what is handled, and for how long, is in the privacy policy. Privacy